Smarter Search

Find products fast with intuitive keyword search, plus visuals, filters, and renamable items for quick recall. 

• Start Searching Instantly: See recent search terms and smart suggestions as you type — no need to remember exact names or codes.


• Catch Misspellings: Search automatically accounts for typos, helping you find what you meant — not just what you typed.


• Get the Right Results First: Frequently purchased items and PFS brands are prioritized so your go-to products are always at the top.


• Search Your Entire Catalog: Even if you're on a locked bid or order guide, you can browse the full catalog (with permission) to plan or explore. 


• View in the Format You Prefer: Toggle between a list or visual card layout to quickly scan or compare items the way that works best for you.


• Filter Like a Pro: Narrow results by critical items, new stock, previously purchased, brand, manufacturer, nutrition needs (like gluten-free), and more.


• See What You Can Order: Your results are tailored to your access — showing the products unique to your ordering location.


• Get Instant Add-to-Cart Access: Add products directly from the search page without clicking through — streamlining your ordering workflow.


• Use Synonyms and Common Terms: Search understands terms like “franks,” “hot dogs,” and “wieners” as the same — making it easier to find what you need.

 Unique Search Features in the Mobile App

• Voice Search: Speak a product name into your phone and launch a search instantly - ideal for quick, hands-free lookups during prep or inventory checks.


• Recently Searched Shortcuts: View your last 3 search terms and re-run them instantly with 
one tap — a fast way to access your most frequent items.


• Clear Individual Search History: Remove specific past searches from your history to keep 
your shortcuts clean and relevant.


• Tap-Friendly Filters with Facets: Mobile faceted search uses grouped filters like critical items, 
previously purchased, category, brand, attributes, program (e.g., USDA), or origin.


• Sticky Cart with Auto-Add Flow: When adding an item to your cart, if no order is in progress, 
mobile prompts you to start one — streamlining the workflow without breaking momentum.


• Top 5 Typeahead Suggestions: As you type, you’ll see up to 5 predictive search results based 
on your entry — reducing typing and speeding up selection.

 Flexible Ordering

• Start a new order anytime from scratch or based on past purchases.


• Edit open orders before they’re finalized, including item changes and quantities.


• Quickly review orders in a clear summary view before submitting.


• Order ahead to fit your restaurant’s schedule.


• Receive real-time order status updates from submission to delivery.


• Search and filter past orders by date, status, PO number, and more.


• View complete order history for up to 12 months.


• Place repeat orders from order history or confirmation pages.


• Replace unavailable items with the Find Similar tool.


• Print or email confirmations for back-of-house records.


• Manage orders across multiple locations from one account

 Ordering Features in Mobile

• Smart Order Reminders: Stay on track with personalized alerts that catch forgotten items or incorrect quantities before checkout.


• Offline Ordering: Allows users to begin and modify orders even without an internet connection. Orders sync when back online.


• Unusual Quantity Alerts: Flags atypical order quantities based on the customer’s history and shows visual cues to prompt review, enhancing order accuracy.


• Did You Forget? Carousel: A dynamic reminder system that prompts users with frequently ordered or critical items they might have missed — minimizing out-of-stock surprises.


• Sticky "Review Order" Button: A mobile optimized floating button with real-time totals helps users navigate their order seamlessly, ensuring visibility and access as they scroll.


• Swipe-Friendly Interface: Mobile allows intuitive interactions such as swiping through “Did You Forget?” items and managing product categories — enhancing speed and ease of use.

 Custom Lists

• Build and manage custom order guides tailored to specific menus, prep areas, or storage zones.


• Tag high-priority items as critical to avoid running out.


• Organize lists by custom categories like “Freezer,” “Dry Storage,” or 
“Daily Prep.”


• Sort lists your way — alphabetically, by purchase history, or category.


• Add items from anywhere (search results, product pages, or comparison views) directly into a list.


• Replace discontinued or unavailable products with recommended or custom alternatives.


• Copy items between multiple lists or categories to streamline list setup.


• Edit list names and privacy settings to keep team workflows organized.


• Tag items to retain permanently or hide outdated ones from order history.


• Find and replace items across multiple lists at once — perfect for product switches.


• View and search within lists to find the exact item you need fast.


• Share saved lists with other locations you manage, ensuring consistency and speeding up ordering across your operation.

 Inventory & Pars

• Take Inventory Your Way: Log and track inventory by unit, location, or product category, including PFG and non-PFG products, to maintain real-time awareness of what’s in stock.


• Manage Third-Party Items Seamlessly: Add and organize custom vendors and products so your full inventory is captured.


• Track Usage and Trends: Access built-in reporting to compare inventory over time, spot usage trends, and identify shrink or over-ordering.


• Build and Manage Pars: Set ideal stock levels per item and location so your 
teams know what to keep on hand and to maintain consistency across shifts and sites.


• Auto-Generate Orders from Inventory: Create Smart Orders based on actual on-hand inventory and your defined par levels, minimizing guesswork and ensuring you're always stocked.


• Optimize Case vs. Each Buying: The system accounts for multiple units of measure (CS, EA, etc.) and calculates optimal purchase quantities to minimize waste and maximize value.

 Product Details Pages

• Clear Product Insights: View all the details you need — ingredients, storage, allergens, and nutrition — at a glance.


• Visual Confidence: See product images and labels so you know exactly what you’re ordering.


• Smarter Ordering: Instantly add items to your cart, reorder from history, or build custom shopping lists tailored to your operation.


• Personalized Descriptions: Rename products your way so staff can quickly find and recognize them in future orders.


• Find the Best Fit: Use the “Find Similar” feature to discover comparable
products when something is out of stock or you want to compare options.


• Stay Informed: View inventory levels, low-stock alerts, and banners for discontinued or special-order items — no surprises at delivery.


• Know What You’ve Bought Before: Order history and last-purchase details help you track what’s worked for your menu.


• Easy Access to Docs: Download safety data sheets, USDA buying guides, product formulation sheets, and more — right from the PDP.


• Nutrition & Allergen Visibility: Quickly access nutrition facts and allergen details to keep your guests safe and your menu compliant.


• Printable & Shareable: Generate a PDF version of the product details for staff training, back-of-house reference, or customer communication.