For decades, fine dining has been all polish and pressure — starched linens, classical music, and far too many forks. And while there will always be a place for those buttoned-up settings, today’s diners are gravitating toward atmospheres that feel more casual without sacrificing quality.
Research by the National Restaurant Association reveals that 64% of full-service guests prioritize the overall dining experience over price, and younger generations, in particular, are seeking meals that feel authentic and approachable.1 For restaurateurs, that means it may be time to put the Bach and Beef Wellington on ice and welcome consumers of all kinds.
Pack the House
Forget saving fine dining for birthdays and anniversaries — guests want reasons to indulge at any meal, any day of the week, and creative, limited-time menus are the perfect excuse.
- Chef’s Counter Flights: Invite guests right up to the line for a rotating flight of small plates like seared scallops with citrus beurre blanc, braised short rib arancini, or a steak medallion finished with Ridgecrest® Demi-Glace.
- Fleeting Feasts: Build buzz with seasonal, approachable showstoppers like spring asparagus flatbreads featuring Peak Fresh Produce®, or late-summer peaches paired with creamy burrata.
- Supper Clubs: Give guests a reason to dine out mid-week with themed prix fixe menus. A three-course “Mediterranean Monday” meal might feature Zebec® Pita Bread with baba ganoush, grilled lamb lollipops with mint chimichurri, and Zebec Baklava for dessert.
Worth the Splurge: 75% of diners are willing to pay more for a one-of-a-kind meal.2
Tell It Well
Guests aren’t just buying a few plates — they’re buying a culinary adventure. That means menu descriptions should tell a story, not just list ingredients. “Herb-crusted chicken with za’atar, served over a bed of fire-charred carrots and finished with a drizzle of citrus glaze” is far more enticing than “roasted chicken with sauce.”
To carry that story forward, servers might:
- Read the Room: Some tables want the chef’s full inspiration, while others prefer quick, clear direction to keep the meal moving.
- Upsell Naturally: Frame add-ons as enhancements, not pitches — “Our cheese board makes an easy starter while you wait for entrées.”
- Be Polished, Not Pretentious: Encourage servers to share their knowledge with confidence and plain language so guests feel guided, not lectured.
Mood Matters
The atmosphere of an eatery matters as much as its menu. Fortunately, you don’t have to set out white linens or hang crystal chandeliers to get it right.
- Seating: Bar seating offers diners a front-row view of Bay Winds® Chilean Sea Bass sizzling on the grill or West Creek® Pork Belly crisping to perfection, while flexible layouts — ranging from booths to farmhouse tables — keep the room balanced.
- Lighting: Pendant fixtures, tabletop candles, and dimmers allow you to transition from bright lunches to intimate dinners.
- Music: The right playlist sets the tone, especially for younger diners. Indie folk, acoustic jazz, or modern beats can elevate the atmosphere without drowning conversation.
- Décor: Keep the space fresh and dynamic — showcase rotating contemporary artwork, bring in seasonal greenery, and use chalkboards to spotlight specials.
Vibe Check: In a recent survey, nearly all guests who rated a restaurant’s atmosphere as excellent also rated their overall experience positively.3
1. https://restaurant.org/research-and-media/research/research-reports/state-of-the-industry
2. https://www.entrepreneur.com/growing-a-business/how-experiential-dining-embodies-trend-capitalization-and/452266
3. https://www.prnewswire.com/news-releases/new-technomic-white-paper-reveals-link-between-restaurant-ambiance-and-guest-satisfaction-247551291.html